This Privacy Policy describes how astrovaastusolutions website collects, uses, and shares your personal information when you visit and use our website astrovaastusolutions.com (the “Site”). We are committed to protecting your privacy and handling your personal information responsibly, in accordance with applicable Indian laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other relevant regulations.
1. Information We Collect
We may collect the following types of personal information from you:
- Information You Provide Directly:
- Astrology-related Data: Name, date of birth, time of birth, place of birth (city, state, country) – this is considered “Sensitive Personal Data or Information” under Indian law and is collected with your explicit consent for the purpose of generating astrological reports and services.
- Contact Information: Email address, phone number (if you choose to provide it for communication purposes).
- Account Information: If you create an account, we may collect a username and password.
- Correspondence: Information you provide when you communicate with us via email, contact forms, or other means.
- Payment Information: If you make purchases on our Site, we may collect payment details (e.g., credit card information, UPI details). This information is processed securely by third-party payment gateways and we do not store sensitive payment card details on our servers.
- Demographic Information: Gender, profession (optional), which helps us understand our user base better.
- Information Collected Automatically:
- Log Data: When you visit our Site, our servers automatically record information that your browser sends. This may include your IP address, browser type and version, operating system, referral source, pages viewed, time spent on pages, and other statistics.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze Site usage, and personalize content. You can manage your cookie preferences through your browser settings.
- Device Information: We may collect information about the device you use to access our Site, including device type, operating system, and unique device identifiers.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Astrological Services: To generate accurate astrological charts, reports, predictions, and provide personalized consultations based on the birth details you provide.
- Account Management: To create and manage your user account, if applicable.
- Communication: To respond to your inquiries, provide customer support, and send you important updates or information related to our services.
- Order Fulfillment: To process your orders for astrological reports, products, or services and facilitate payments.
- Personalization: To tailor content, recommendations, and advertisements to your interests.
- Improving Our Services: To analyze user behavior, trends, and preferences to improve our website, services, and user experience.
- Marketing and Promotions: With your consent, to send you promotional emails, newsletters, or offers about our services or related products that may be of interest to you.
- Security and Fraud Prevention: To protect the security and integrity of our Site, prevent fraudulent activities, and comply with legal obligations.
- Legal Compliance: To comply with applicable Indian laws, regulations, and legal processes.
3. Sharing Your Information
We understand the sensitive nature of your astrological data and other personal information. We will not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:
- With Your Consent: We will share your personal information with third parties only when we have your explicit consent to do so.
- Service Providers: We may engage trusted third-party service providers to assist us in operating our website, providing our services, or conducting our business. These service providers may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. Examples include payment processors, hosting providers, analytics services, and email marketing platforms.
- Astrologers/Consultants: If you opt for personalized consultations, relevant birth details may be shared with our verified astrologers/consultants to provide accurate readings. These astrologers/consultants are bound by confidentiality agreements.
- Legal Requirements: We may disclose your personal information if required to do so by law, court order, or governmental regulation, or if we believe in good faith that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) prevent fraud, (d) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (e) protect against legal liability.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any such change in ownership or control of your personal information.
4. Data Security
We implement reasonable security practices and procedures to protect your personal information, especially “Sensitive Personal Data or Information,” from unauthorized access, loss, misuse, alteration, or destruction. These measures include:
- Encryption: Use of SSL/TLS encryption for data transmission on our Site.
- Access Control: Restricting access to your personal information to authorized employees, astrologers, and service providers who need to know that information to process it for us.
- Regular Security Audits: Conducting periodic security assessments and updates.
- Data Minimization: Collecting only the personal information that is necessary for the purposes outlined in this policy.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Rights
Under Indian law, you have certain rights regarding your personal information:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
- Right to Withdrawal of Consent: You have the right to withdraw your consent to the collection and processing of your “Sensitive Personal Data or Information” at any time. If you withdraw your consent, we may not be able to provide you with certain services.
- Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal information, subject to certain legal obligations.
- Right to Grievance Redressal: If you have any concerns or complaints regarding the processing of your personal information, you have the right to contact our Grievance Officer.
To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below. We will respond to your request within a reasonable timeframe.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer needed, we will securely delete or anonymize it.
7. Third-Party Websites
Astrovaastusolutions.com Site may contain links to third-party websites. This Privacy Policy applies only to our Site. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our Site with a revised “Effective Date.” We encourage you to review this Privacy Policy periodically.
10. Grievance Officer
In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of the Grievance Officer are provided below:
Email: astrovaastusolutions55@gmail.com
Phone: +91 9355520373
We will redress your grievances expeditiously.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: astrovaastusolutions55@gmail.com
Phone: +91 9355520373